Zara – Is this just another store!

Not too long ago, consumers were excited with the arrival of Zara on our shores. Red carpet openings from Sandton to Durban and then Capetown.  Good opening price points and fresh fashion from the largest retailer in the world. Although a few mistakes were made, especially in the size curve offered to the local consumer, this was soon rectified and larger garments became available.( Note: the XL Zara item will always be much smaller than what we are use to in SA. ) Unfortunately prices stared to creep as time…

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Cape Union Mart – A retail gem!

As more and more global retailers arrive in South Africa to offer new ranges of merchandise, the local retail businesses are continually put under pressure to increase performance. A jewel in the crown of local retailers, Cape Union Mart stands out as a very together business. The range of product and quality of merchandise pushes them to the top of the customers Shopping list. Living in Capetown and going to outdoor events during the winter months, I am always amazed by the amount of people I see wearing the locally…

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Edgar’s an unwanted shopping experience

If you asked me what retailer in South Africa cares the least about its customers, I would immediately say Edgar’s. A business which is so arrogant it expects consumers to support them by spending in their stores but it offers absolutely no service, very little staff presence, except when they want you to pay, then someone will be available to operate a terminal. A store which forces unknown brands on the SA public and expects us to pay priemium prices for the product. Who wants to buy a pair of…

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