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Thursday, August 22, 2019
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  • LC WAIKIKI - Welcome to South Africa
  • Edgars still trying but no indicators of turnaround
  • Apple South Africa - can't get it right!
  • Pre "BLACK FRIDAY" - a taste of what's to come....
  • Mr Price - Are you serious!
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Recent Posts

  • LC WAIKIKI – Welcome to South Africa
    December 30, 2018 admin Comments Off on LC WAIKIKI – Welcome to South Africa

    LC WAIKIKI – Welcome to South Africa

    On the 8th December 2018 LC Waikiki opened a store in Tygervalley mall Capetown. The store offers a range of Ladies, Men’s, Kids and infants fashion merchandise at very affordable price points. This is a fairly mature business founded in 1988 in France and operates as a Tutkish...
    International retailers 
  • Edgars still trying but no indicators of turnaround
    July 06, 2018 admin 0

    Edgars still trying but no indicators of turnaround

    Yesterday I read an article about Edgars in the media and a quote left me in...
    South african retailers 
  • Apple South Africa – can’t get it right!
    January 16, 2018 admin 0

    Apple South Africa – can’t get it right!

    Maybe you have read about the issue in the press recently regarding Apple loading your iPhone...
    South african retailers 
  • Pre “BLACK FRIDAY” – a taste of what’s to come….
    November 23, 2017 admin 0

    Pre “BLACK FRIDAY” – a taste of what’s to come….

    I thought it would be a good idea to go and have a look at a...
    South african retailers 

Customer Experiences

  • The retail credit game!
    June 27, 2017 admin 0

    The retail credit game!

    In the days when Edgars Truworths and Foschini were the retail kings in South Africa, most shoppers had a clothing account at one of those stores or more likely they had an account at all three. Having a clothing account was the accepted normal practice, families would buy...
    Customer Experiences South african retailers 
  • Keedo kids fashion – Proudly South African!
    August 25, 2016 admin 0

    Keedo kids fashion – Proudly South African!

    If you are looking to buy your kids great quality merchandise made from natural fabrics with...
    Customer Experiences South african retailers 
  • Swarovski – No interest in assisting a customer!
    August 05, 2016 admin 0

    Swarovski – No interest in assisting a customer!

    How hard is it to come out from behind the point of sale and assist a...
    Customer Experiences International retailers 
  • Puma looking good but no urgency to sell!
    August 03, 2016 admin 0

    Puma looking good but no urgency to sell!

    A few years ago I bought a pair of puma driving shoes in Hong Kong and...
    Customer Experiences International retailers 

Brand Reviews

  • Typo – What a different exciting store!
    January 07, 2016 admin 0

    Typo – What a different exciting store!

    I am sure you have noticed these new Typo stores popping up in all our South...
    Brand Reviews International retailers South african retailers 
  • Cotton On – Congratulations you have done a great job.
    December 16, 2015 admin 0

    Cotton On – Congratulations you have done a great job.

    Firstly let me say to Cotton On congratulations you have achieved amazing progression in a foreign...
    Brand Reviews Customer Service International retailers Men’s Fashion South african retailers Women's Fashion 
  • Hamleys – The oldest toy store in the world now at the V&A Waterfront
    December 08, 2015 admin 0

    Hamleys – The oldest toy store in the world now at the V&A Waterfront

    The oldest and most exciting toy shop in the world is open and trading in the...
    Brand Reviews Customer Service International retailers South african retailers 
  • Top Shop – Did you know?
    December 04, 2015 admin 0

    Top Shop – Did you know?

    I’m not sure how many people know Top Shop in the waterfront have a facility offered...
    Brand Reviews Customer Service International retailers South african retailers 
  • Tread + Miller – latest footwear retailer in Canal Walk
    November 08, 2015 admin 0

    Tread + Miller – latest footwear retailer in Canal Walk

    It’s always exciting when new retail concepts open in our South African malls. This is especially...
    Brand Reviews Customer Service Men’s Fashion Retail news South african retailers Women's Fashion 
  • Shopping at H&M
    November 05, 2015 admin 0

    Shopping at H&M

    As not everyone has the opportunity to visit the exciting new H&M store at the V&A...
    Brand Reviews Customer Service International retailers Men’s Fashion Retail news South african retailers 

Men’s Fashion

  • Tread + Miller – Buy product on line!
    March 10, 2016 admin 0

    Tread + Miller – Buy product on line!

    A few weeks ago at the end of January 2016 I walked past the new Tread...
    Customer Service Men’s Fashion 
  • Edgar’s – No improvement!
    January 06, 2016 admin 0

    Edgar’s – No improvement!

    On 1/11/2015 I wrote a blog “Edgars – an unwanted shopping experience”.  My main point was...
    Customer Service Men’s Fashion South african retailers Women's Fashion 
  • Cotton On – Congratulations you have done a great job.
    December 16, 2015 admin 0

    Cotton On – Congratulations you have done a great job.

    Firstly let me say to Cotton On congratulations you have achieved amazing progression in a foreign...
    Brand Reviews Customer Service International retailers Men’s Fashion South african retailers Women's Fashion 
  • Shoes. – A simple tip for Men!
    November 11, 2015 admin 0

    Shoes. – A simple tip for Men!

    Over the years I have traveled on many domestic flights to most cities in South Africa....
    Men’s Fashion South african retailers 
  • Tread + Miller – latest footwear retailer in Canal Walk
    November 08, 2015 admin 0

    Tread + Miller – latest footwear retailer in Canal Walk

    It’s always exciting when new retail concepts open in our South African malls. This is especially...
    Brand Reviews Customer Service Men’s Fashion Retail news South african retailers Women's Fashion 
  • Shopping at H&M
    November 05, 2015 admin 0

    Shopping at H&M

    As not everyone has the opportunity to visit the exciting new H&M store at the V&A...
    Brand Reviews Customer Service International retailers Men’s Fashion Retail news South african retailers 

Women's Fashion

  • Edgar’s – No improvement!
    January 06, 2016 admin 0

    Edgar’s – No improvement!

    On 1/11/2015 I wrote a blog “Edgars – an unwanted shopping experience”.  My main point was...
    Customer Service Men’s Fashion South african retailers Women's Fashion 
  • Cotton On – Congratulations you have done a great job.
    December 16, 2015 admin 0

    Cotton On – Congratulations you have done a great job.

    Firstly let me say to Cotton On congratulations you have achieved amazing progression in a foreign...
    Brand Reviews Customer Service International retailers Men’s Fashion South african retailers Women's Fashion 
  • Tread + Miller – latest footwear retailer in Canal Walk
    November 08, 2015 admin 0

    Tread + Miller – latest footwear retailer in Canal Walk

    It’s always exciting when new retail concepts open in our South African malls. This is especially...
    Brand Reviews Customer Service Men’s Fashion Retail news South african retailers Women's Fashion 
  • Zara – Is this just another store!
    November 02, 2015 admin 0

    Zara – Is this just another store!

    Not too long ago, consumers were excited with the arrival of Zara on our shores. Red...
    Brand Reviews Customer Service Retail news South african retailers Women's Fashion 
  • Edgar’s an unwanted shopping experience
    November 01, 2015 admin 0

    Edgar’s an unwanted shopping experience

    If you asked me what retailer in South Africa cares the least about its customers, I...
    Brand Reviews Customer Service South african retailers Women's Fashion 

International retailers

  • LC WAIKIKI – Welcome to South Africa
    December 30, 2018 admin Comments Off on LC WAIKIKI – Welcome to South Africa

    LC WAIKIKI – Welcome to South Africa

    On the 8th December 2018 LC Waikiki opened a store in Tygervalley mall Capetown. The store...
    International retailers 
  • Zara…..Is the writing on the wall!
    June 26, 2017 admin 0

    Zara…..Is the writing on the wall!

    Just over three years ago Stuttafords closed its doors in Tygervalley shopping mall in Capetown. This...
    International retailers 
  • Swarovski – No interest in assisting a customer!
    August 05, 2016 admin 0

    Swarovski – No interest in assisting a customer!

    How hard is it to come out from behind the point of sale and assist a...
    Customer Experiences International retailers 
  • Puma looking good but no urgency to sell!
    August 03, 2016 admin 0

    Puma looking good but no urgency to sell!

    A few years ago I bought a pair of puma driving shoes in Hong Kong and...
    Customer Experiences International retailers 
  • H&M – Accelerated success.
    June 23, 2016 admin 0

    H&M – Accelerated success.

    On 17th October 2015 the first H&M in South Africa opened its doors at the V&A...
    International retailers 
  • Typo – What a different exciting store!
    January 07, 2016 admin 0

    Typo – What a different exciting store!

    I am sure you have noticed these new Typo stores popping up in all our South...
    Brand Reviews International retailers South african retailers 
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Retail news

  • Why many are cutting brand logos off their clothes
    January 11, 2017 admin 0

    Why many are cutting brand logos off their clothes

    There was a time between the 1990s and mid-2000s when dressing head-to-toe in designer clothing emblazoned...
    Retail news 
  • Edgar’s – Numbers tell a story.
    September 21, 2016 admin 0

    Edgar’s – Numbers tell a story.

    Edgars have just released a 1Q17 trading update which both confirm and highlight the state of...
    Retail news South african retailers 
  • Edgars- How to upset your account base in one easy lesson!
    September 20, 2016 admin 0

    Edgars- How to upset your account base in one easy lesson!

    Its difficult to understand how top executives in a blue chip retail company can take such...
    Retail news 

Store Operations

The best retail brands can be let down by poor execution in store. Retail Advice can improve your store standards and service.

Store Operations

The best retail brands can be let down by poor execution in store. Retail Advice can improve your store standards and service.

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